Typical houses in the Ribeira district, PORTO

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Jasminka Frleta, Netherlands, May 2014

"Dear Diana,

First of all we both wish to thank you for your perfect organization of our holiday. Everything went smoothly. We are telling everybody about Portugaltrails professionality.

We really enjoyed our holiday and were lucky to have fantastic weather almost all the time. Although I am a perfectionist, Portugal experience was above my expectation. There is so much to see, both the nature and culture. People are friendly. Food is gorgeous, so much fresh fish. We have seen a lot but there is still much to be explored. So we will come back! We don’t know yet when but we will. (...)

Best regards,

Gary and Suzanne Foster, Canada , Abril 2014

Ola to Portugal from Canada
"Hi Joao
We cannot thank you enough for the trip you put together for us. We were thoroughly impressed with what you arranged despite never having met us and working long distance.  The trip was everything we had hoped for and more.  Your brochure of suggested places to see and visit and the preprogrammed GPS made every day easy despite travelling in a completely unfamiliar country.  The GPS gave us great flexibility to be spontaneous knowing we could simply select the correct day and hotel and be directed to our accommodation from wherever we went.  It was also very reassuring to know that you were available to help if we had had any difficulties.
The quality of accommodations was outstanding – the locations, the service and style of hotel was marvellous. We would not have been able to find these options on our own.  Your representatives were thoroughly professional, punctual and attentive.  (...)

All the people we met were not only helpful but seemed to genuinely care that we had a good experience.  Their pride in their country was obvious and they wanted to share it.
Suzanne and Gary Foster"

Dave and Madeleine Lithway, USA, April 2014

"Hello Diana and the Team,

The Sousa and Lithway parties have returned to the “States” with wonderful memories of our trip to Portugal.  Every detail of the tour was properly prepared by Portugaltrails, and we were able to see a rather large part of the countryside.  Driving from one city to the next was made easy by using your prepared directions and GPS guidance.  

Special thanks to the entire Portugaltrails “team” and each of our Tour Guides.  We found each tour to be directed by friendly, knowledgeable guides who could answer every question and get us to the most important points of interest.  Phone questions to the Portugaltrails Help Line were answered quickly and effectively.  Our hotel accommodations were all “first rate” (...) We will be making favorable comments on the Trip Advisor.

In closing, our thanks for the great job that you did for us in the selection of accommodations, tours, and route directions.  We enjoyed out trip and hope to book with Portugaltrails again soon.

Best regards,

Dave and Madeleine Lithway"

Charlie and Joyce Higgins, USA, Março 2014

Hi, Filipa,

We are home again after a really wonderful trip!   (...)
We think your method of tourism is wonderful, and can't say enough good things about it.  The GPS worked fine, the booklet helped us understand the instructions on the GPS even better, and gave us photos to let us know what we were looking for.  (...)

Many thanks again for a memorable trip through Portugal!  Your team really thought of everything!
Charlie and Joyce Higgins"

Christopher Sigur, USS, March 2014

Hi Diana,

Now that all that has been done, I wanted to thank you and Portugal Trails for a wonderful experience in Portugal.  We made an excellent choice in working with you and your colleagues to plan the trip.  There would have been no chance that our experience would have been as complete and as satisfying if we had not worked through you.  Thank you.
There were many many many wonderful parts of the trip.  
Please let me know if there is any particular place (TripAdvisor?) you'd like me to post something about Portugal Trails.  
In the meantime, thank you again, and again.

Tom Kellahin, USA, November 2013

Dear Filipa, 

Lynda and I very much appreciated your fine assistance for our recent Portugal trip. (...)
Every hotel was wonderful, well located and some were the best hotels that we have ever stayed. 
As experienced travelers, having visited more the 55 counties in 45 years, we found that “Portugaltrails” provided some of the best pre-trip planning we have received. 
(...) Having the pre-program GPS that set forth each day’s options was wonderful. Your routes to the hotels avoided the problems of city driving in Lisbon, Oporto and Evora. (...)
We followed your suggested travel schedule and found it to be excellent.
Tom Kellahin

Dale Abrams, USA, November 2013


(...)  I can't believe how lucky I was to find your agency. Can you image, I was just going to rent a car and venture on my own. I would have never have found the hotels, the pousadas without your recommendations or would I have gone to the places you took me to.(...) 
Thanks again for everything Filipa,


Edwin Brumby, Australia, October 2013

Dear Diana:

Firstly, let me repeat my previous advice that we were absolutely and entirely satisfied with the service that you (especially) and Portugal Trails provided to us and for us. We have/had absolutely no complaints whatsoever about every thing that you did and arranged for us - and we would wholeheartedly recommend PT to anyone who contemplates a visit to Portugal.
(...) The guidebook you provided ensured that we knew what those delights were and, as importantly, how to find them!!
Indeed, our progress through Portugal can be properly described as 'leisurely'- relaxed and comfortable at all times: just what one needs on a holiday. 
All of the hotels met or exceeded our expectations in nearly all respects (...)
All in all, Diana, you provided for us one of the most enjoyable and relaxed holidays that my wife and I have ever had - and we have been travelling internationally for more than 25 years, and for that we are truly grateful.
As noted earlier, we will have no hesitation in recommending PT to our friends (and already have!)
Thank you again for your wonderful service!

Kind regards


Jane and Roger Fontaine, Canada, October 2013

Dear Donna,
   I just wanted to take a moment to thank you.  Because of you and your company our trip to Portugal was fantastic!  We really enjoyed all the suggestions that you made for us - the hotels, the sites, the restaurants, etc.  The GPS was invaluable, (...) The entire experience was wonderful.  We met other "Portugaltrails" tourists on our journey and expressed how pleased we were with your service.  The guides in both Porto and Lisbon were quite knowledgeable which made the tours so much better.  They gave us insight and history of their respective cities which we thoroughly enjoyed.  I really cannot say enough about our overall experience and would recommend your company to anyone thinking of traveling to Portugal.Again thank you so much!!

Josephine Whimster and Dennis Clement, United Kingdom, October 2013

Hi Donna,
A brief note to say how much we enjoyed our holiday in Portugal.  The way you organised the trip was first class and the only times we went wrong were when we used our own initiative!!  Portugal is a magnificent country and we will certainly be returning.  The time and effort you put into arranging the trip was very much appreciated.  (...)
An excellent holiday Donna.  Thanks you very much for everything and we have no hesitation whatsoever in recommending Portugaltrails to anybody else.
 Kind regards
 Joey and Dennis

Susan and Chick Steinberg, USA, September 2013

Hello Diana
We LOVED our vacation. Portugal is a hidden gem and I would recommend your services to anyone.. Feel free to use me as a reference.
(...)We could not have survived without the GPS.. it was incredibly easy to use and always helpful. We loved the fact that everything was already programmed for our trip.(...)
In general , a great trip in which I would recommend and would absolutely use your services again.
Thanks for everything
Susan and Chick Steinberg

Henryka and Jurek, USA, September, 2013

"Dear Diana,
We have been thinking about you with gratitude every time we experienced something wonderful on our trip in Portugal, which is most of time of our visit.
You made a great plan for us, everything went well, the GPS saved us lots of time and stress.
We loved the sights, the hotels, food, and the Portuguese people, of course!!
Portugal is an amazingly beautiful country!!
Thank you very much!
Henryka and Jurek"

Werner e Dali Krapf, Australia, August 2013

Dear Marta,
Thank you very much for preparing this wonderful itinerary for us, we really enjoyed tremendously all the places we visited. We think your country is very beautiful... Sometimes  we could not  believe the beauty of the  country side, the hotels were very comfortable and nice,the people incredibly helpful and courteous, the little towns so charming with so much to see.
We have fond memories of our holidays in Portugal....
Thanks again Martha for your great help...
Kind regards
Dali and Werner Krapf

Judi Medina, USA, July, 2013

Hi Marta,

We had a wonderful trip. Everything was perfect: from the pick-up and welcome greeting to our return. Everything worked out according to plan even exceeding our expectations
We loved the route, so interesting and varied. (...)
The hotels were lovely, each so unique and located so strategically convenient. The GPS worked great. I don't know how we could have managed without it. 
The guide book arranged by area was wonderful. Any extra time we had we were able to find another interesting spot to visit on the way.
The scenery, the weather, everything was just right, and probably the best part, the people. The Portuguese people we met were so gracious and helpful. People lent a hand without our even asking. 
I would like to thank you for  your assistance in helping to make our trip a success. I would definitely recommend Portugaltrails to anyone planning a trip to Portugal and will definitely recommend visiting Portugal to anyone interested in having a great vacation experience.
Judi Medina

Janet and David Fenner, United Kingdom, June 2013

Dear Diana,

Janet and I thoroughly enjoyed our trip and can only praise your organisation of the whole package. Everything you arranged went well and the only reason we didn’t contact you was because there was nothing that caused us a problem.  (...)
The satnav. was most useful incluing a lot of the sites to be visited and other points of interest.
We shall recommend you to anyone we know are visiting Portugal and would certainly use you if we decide to visit your country again.
Well done and once again, thank you and your team so much for making our holiday so very enjoyable and memorable.
Our best wishes and all the best for your future.
Janet and David 

Gary Dunning, USA, June 2013

Donna, the trip was fantastic!  I came back w/ some great memories that I won't forget.  You minimized the work effort and maximized the pleasure associated with seeing some great sights, good food, and really nice hotels.  Your expertise and suggestions were well appreciated.  Thanks so much!

Peter Soester, South Africa,  June 2013

Hi Marta
We had a really lovely holiday in Portugal and have been raving about it to all our friends. One of them wants to know more about you and your organisation!
(...) we loved it all, the hotels were all beautiful, the car was fine, we ate vast amounts of lovely food and drank vast amounts of lovely wine and had a great time. Your notes were good and showed us what to look for and what to see (...)!
Thankyou for your concern and guide.
Best wishes

Jacqueline & Bill Moore, Susan & Richard Rice, USA, May 2013

"Hello Joao
Our week in Portugal was a really good experience, on the whole.  I have to say that for people like us who didn't have a lot of knowledge about Portugal and didn't know where to go and what to see, the tour you organized was excellent.  The hotels were excellent, all good scores from us. (...)
The tour guides were very excellent (...) were very attuned to what we wanted to do, and extremely knowledgeable and personality wise very good for us.
The GPS was invaluable for us to have in driving in a foreign country.  I don't know how we ever got by in the past.
On the whole, it was an excellent tour and introduction to Portugal, Joao, and thanks for your excellent work."

Mark Way, United Kingdom, May 2013

"Hello Marta
The overall experience was excellent and lived up to all and above my expectations. (...)
The choice of touring types gave a good range to choose from, and I was able to tailor it to our individual dates and requirements. (...)
GPS: This was a must have item and in the main made travelling easy. (...)
The motorways and toll roads are so easy to drive on, in that there was very little traffic and the GPS was easy to follow. (...)
Every body we encountered were very friendly and helpful and we felt safe at all times.(...)
We are really pleased that we visited your country and think we have seen a good cross section, which included the coast, cities, small villages and lots of historical a cultural assets, which you are clearly and rightly proud of.
It's good that you retain your strong national identity, which shows in the artefacts and products promoted.
Having your contact details and you checking up on us made us feel as if we were being looked after in a reassuring way
I will certainly recommend Portugal as a holiday destination, and Portugaltrails as a first contact for arranging a holiday in your country.
Thank you and best wishes
Mark Way"

Mr/Mrs. Davis and Mr/Mrs. Henning, United Kindom, May 2013

Hi Donna,
Just wanted to thank you and your team for organising such a lovely holiday for us. Everything went well, and according to plan, and we were very impressed with the accommodations that you booked. (...)
Your instructions and information were first class, and the pre-programmed sat-nav proved very useful.
Thanks once again,
Ray Davis

Caroline & Frederick Oldenburg, USA, April & May 2013

We had a wonderful time in Portugal and thank you and Portugal Trails for making it so easy and pleasant.  All of the activities were perfect and the itinerary was just what we wanted.  (...)
All of the hotels were fine. (...)
We ran into others who were travelling with Portugal Trails and everyone spoke highly of their trip.
We would be happy to be a reference and will recommend Portugal Trails to anyone going to Portugal.
Thanks again.  Fritz Oldenburg"

Danny & Louise Wolfman &  Hannah and Moshe Eldar, Israel, May 2013

"Dear Donna,
I think I can speak on behalf of all of us when I say that the trip was planned meticulously.  No detail was left out. The thought that went into everything we could think of was heartwarming as well as awe inspiring.  From the details you sent to Danny every correspondence, to the lovely packet we got on arrival (...). The Hotels and Pousadas were all friendly, comfortable, and enjoyable.
Dear Donna, you must have some wonderful and efficient organization out there. Everyone along the way who heard we were your "clients", was not surprised to see everything ticking like a Swiss clock.
So for all this and more, I wish to thank you so much and to say how much I enjoyed our trip.  No doubt that due to your guidance Portugal turned out to be such a great place to tour. We loved it thoroughly.  The guides you arranged for us were both extremely efficient, friendly and professional and we managed to see so much with them.
For sure I shall recommend your company to any of our friends who may be planning a visit to Portugal.
Take care and warm personal regards,
(from the "team"  Danny & Louise Wolfman &  Hannah and Moshe Eldar )"

Shula and Stanley Himmelhoch, Israel, April 2013

"Dear Donna,
Your advice, planning and personal touch created a fantastic holiday for us in Portugal. 
Our rating for you will be +++++ stars.
By the way, we met some of your groups along the way and all are very impressed and happy with  the arrangements that you have provided.
We wish you and all the staff our very best wishes and many hearty thanks.
All the very best,
Shula and Stanley Himmelhoch."

Linda Van Horn & Family, USA, May 2013

"Hi Diana
Back safely last night after a wonderful week in Portugal!
Thank you so much for all you did to make this such a special time. We really enjoyed everything (...) It was delightful!(...)
The GPS was also very helpful (...)
Overall we greatly appreciated all you did and  thank you so much for a wonderful week in Portugal!

Jill Hennessy, Australia, May 2013

My trip to Portugal was an absolute delight. (...)
Overall, I loved my visit to Portugal, I loved the service that you provided, and I would recommend your country and your travel agency to anyone I know who may be interested in visiting.
Thank you once again.

PS: I still haven't posted a review of Portugal Trails on Trip Advisor but I will do soon.

Edna Kissmann and Wayne Lavender, USA, March 2013

"Dear Donna,
Just a quick message to tell you how much we enjoyed our trip to Portugal and staying at all those wonderful places. We had a lovely time despite the "iffy" weather. Interesting history, welcoming people, amazing food and wine and a great time all around. Thank you very much for the impeccable organisation, including the lovingly pre-programmed GPS, (...)
Anyway, as someone who used to lead and manage many complex projects and loads of people, I always appreciated what I call " completed staff work". By that I mean a thorough delivery of even the smallest detail -- and you are very good at that.  You made it all easy and for that many thanks.

Best regards

Shelagh & Martin Derks, Canada, March 2013

"Hi Diana,
Just wanted to tell you how much we enjoyed our trip to Portugal, we loved all the hotels and found everyone extremely friendly. Thank you for coming up with such a good itinerary for us, it was a great way to see your country.
Also, (...) I think we are going to be Port drinkers from now on.
All the best,
Shelagh Derks"

Rhelda & Bernard Van Eeden, South Africa, Dec. 2012

"Hi Donna,
Regarding the trip, it was wonderful from beginning to end. Thank you so much for yourcare and personal touch regarding the whole trip. It was very well organised and the memories will linger for years to come. Your customer service is outstanding.
Please send our personal thanks to all the guides and companies involved. The highlight was Evora, where the whole experience was sublime. The staff at the hotel was a pleasure to deal with and lives service excellence.
Thank you again for a wonderful and spectacular tour. We will definitely be recommending you and Portugal Trails!

Kind regards
Rhelda and Bernard Van Eeden"

Alana & Kelly Smith, Canada, October, 2012

"Trusting that you can find a service provider to book your holiday and pay them upfront and having no met them in person was a bit scary at first. But Diana and her team though miles away in Portugal did every thing to make our trip was memorableAll plans were in place when we got there and everything handled professionally if we needed ongoing support during the trip. We took some time to finalize our Portugal itinerary but Diana worked with us to tailor a trip that met our needs. Even arranging  a biking tour when we need this added.
Thanks for the great work."

Leslie and Nick, USA, October 2012

"Aloha Donna,

I wanted to let you know what a great trip we had.  You did a wonderful job in setting up the hotels, guides, drivers, and itinerary. Everything was perfect.  Thank you so much for the personalized service, the phone calls, (...) We could not have asked for a better time.  Each of the hotels took good care of us, (...)

 Thank you again.  We will not hesitate to recommend your services to others.

Leslie and Nick"

Weldon and Floriene Amerine, USA, October 2012

"Dear Donna,
Weldon and I thank you for planning such a wonderful trip. We saw so many diverse and wonderful sights. I had never realized how much we had missed all these years by omitting Portugal from our travels. My only regret is that we had not done Portugal before and did not know the language At the moment, we are going through pictures and reliving some wonderful moments. 
I must say that your services to us were superlative. There were so many extra things you had thought (...). We had a marvelous time! 
If you ever get to the Florida, our home is yours.
With fond affection,

Westy & Susan Egmont, USA, August 2012

"Dear Donna:
We had a terrific trip. 
Your itinerary was excellent. We had variety and time to enjoy the varied communities and historic sites.
We had great guides in both Lisbon and in Porto. Both were really outstanding.  It was my pursuit of information from the guides that gave me most of the current Portugal story I sought. 
GPS is invaluable! 
All said and done: every reservation was honored and good. The people and land are very welcoming and make for a wonderful vacation. 
The accommodations were generally among the best sites in town as well as fine hotels and satisfied us enormously. 
You did a great job with us. I am happy to recommend your services. 

Don & Victorine Beddage, USA, August, 2012

"Hello Ines,
We returned home a few hours ago.
Firstly, on behalf of both of us, thank you so much for arranging a lovely tour of the northern part of your beautiful country. The hotels were great, and food was equally good. Your personalized programme was invaluable as well. The Douro Valley, and Porto were probably the highlights. In fact, while on the cruise, when people inquired as to how we managed to tour Portugal on our own, we told them all about Portugal Trails.Thanks to your GPS which was pre-programmed, we managed to find our way around without too much difficulty. The only regret about the trip was that it was too short, because we did not have enough time to see all the places you had suggested. Two weeks plus would have been ideal for the places we visited. Perhaps, we will do that on our next trip! 
Thanks again for a wonderful job. It will be our pleasure to recommend your company to other travellers.
Don & Victorine Beddage"

Pete and Abby Swan, USA, August, 2012

"Hi Donna!

We really can't thank you enough for planning the trip. It exceeded our expectations and perfectly fit our personalities.
(...) We absolutely loved the tour of Lisbon.  The guide was awesome! We learned a ton about the city and she even bought us pastries and coffee at her favorite cafe!
In general we were extremely impressed with how helpful everyone we interacted with was.From hotel staff, to our guide at the winery, to the guy who took us on a boat ride in Sagres, everyone was a pleasure to deal with. 
Thanks so much again, we will never forget it and we're already planning to return.
Pete and Abby Swan"

Susan & William Konchak, USA, July 2012

Everything about the trip was wonderful, the people the scenery and the ease at which Portugaltrails made our trip special.
The hotel staff in all our overnight stays we're wonderful, especially in Evora.
In Pinhao  we scheduled a boat trip up the River and took the train back, very fun.  
Thanks again, and I have been raving about our trip and recommending you to everyone for such a job well done.

Christine Neuss, United Kingdom, July 2012

"Dear Diana,
Just to say how much my daughter and myself enjoyed our holiday in Portugal. The hotels were very comfortable, and the itinerary very comprehensive. The Sat Nav was invaluable both in car and pedestrian mode (...)
We found everyone so friendly and helpful. (...)
I would certainly recommend your company to anyone who wished to visit Portugal.
We have some lovely memories to look back on.
Kind regards,

Dirk &Carina De Winter, Belgium, June & July 2012

“Dear Vanessa,
Thanks for your kind mail and of  course we are looking back with lovely memories at our trip to Portugal.
Everybody in our environment is amazed about the arrangements, booklets, gps-settings and the nice presents you gave us !
We are really recommending your travel agency at everybody!! We will also put some positive comments on tripadvisor.
As for the experiences we are sorry to say, but we don't have any tips for you!! For us you were completely experienced and we cannot add anything to it!! Congratulations with your research ! (…)”

Biljana & Michael, Canada, June and July, 2012

"Hi Diana,

We are back in Vancouver after a wonderful vacation in Portugal.  (...)
You have done a great job putting a trip together and deserve a lot of credit. The hotels and suggested restaurants and places to visit were great.  The car was good and all went well with Rental car Company as well.  (...)
We loved everything starting with people we met, culture, art, architecture, Lisbon, Porto and particularly smaller towns inland, obviously food, wine, music, ......  If we only had more time, but, we have to leave something for the next visit, right!

Thanks very much again for a job well done; thanks to the rest of the crew at Portugaltrails as well.  We hope we get a chance to come back to Portugal soon.

Cheers!  Regards to all,
Biljana and Michael"

David and Jill Tuck, Australia, June 2012

"Dear Donna ,

Summing-up a great holiday. Our guide, Carlos, was wonderful to travel with - he quickly got to know us and set up picnics for us, where he would buy cheese, sausage, bread, olives etc. And we would sit down in park and have a picnic lunch - fabulous.  He also kept off the freeways wherever he could, so we saw some fabulous little villages and scenery. He was a great lover of food, and we would discuss the regional dishes as we moved along, and he would look up his food guide and find a local cafe that served the dish we had discussed.The Hotels and the Pousadas were fabulous. (...)
Your guide and information was also fantastic, thankyou. The holiday plan in general was great; we were not rushed at all, and we felt that saw everything we needed to see.
Thank you Donna and Portugal Trails 
Kind regards,
David and Jill Tuck"

Gerhard & Nyla Isele, USA, June, 2012

"Dear Ines,
We are back home safe and sound and we would like to thank you for your excellent preparation and guidance for our trip. (...)
Last not least, many thanks for the the welcoming package (...)
We will certainly recommend your services to our friends.
Best regards,
Gerhard & Nyla Isele"



June 2012


"Hi Donna

Thank you again for making all the arrangements.  The places you selected and the tour you arranged were wonderful.  We enjoyed ourselves on the trip and are already looking forward to our next adventure.

Thank you again,"

Evans & Terry Tilles, USA, June 2012

“Ola Susana,
We are home safe and sound after a very delightful trip.
We found portugal to be a lovely and interesting place. The people are friendly, cheerful and always ready, willing and able to help. all the hotels were great. The food was very good as was the wine. the douro river valley was beautiful, never saw so many grapes and olives. It was particularly fun to have lucked out being in portugal when they were winning its games. A tv and crowd every few feet in the streets cheering their team on to victory. You have 2 new fans.
Your suggestions and advice were well done. (...)
I would highly recommend you to anyone going to your country. if you cover any other area i'd like to know. Thank you very much.


Katherine Brown USA, May & June 2012

“I traveled to Portugal in May 2012 for two weeks with the wonderful assistance of Ms Vanessa Pinto and the rest of the staff at Portugal Trails.  Never having driven in Portugal (I was only there once before on an escorted tour), I wanted the "life line" Portugal Trails offered. (...)
I have driven by myself in other western European countries, and I was very impressed with Portugal's highways.  They are smooth, in good repair, well marked, and when I was there, very lightly trafficked, especially compared to France, Belgium, and the Netherlands. (...) Although the traffic can definitely be heavy in the cities, driving on the motorways is a breeze.  Just follow the rules of the road and keep right except to pass. (...)
Vanessa's programming of my GPS was immensely helpful.  For example, she didn't just program it to get me from town to town or even from my hotel to the site I wanted to visit.  Often it was programmed to take me to the parking lot nearest the site I wanted to visit.  How's that for customer service?
Regarding safety, I never felt unsafe, nor did I ever have a problem with pickpockets or anyone else.
Everyone I met was extraordinarily nice and helpful, and, unlike my experiences in Spain, everyone seems to speak much better English than I speak Portuguese (I speak about three words of Portuguese).  Thank goodness!  (...)
Portugal is a fabulous country.  I read somewhere that, per square mile, it has more World Heritage sites than any other country in Europe(?)...western Europe(?)...whatever.  I can testify to that.  I saw more gorgeous churches, cathedrals, and palaces in the two weeks I was in Portugal than I think I've seen in two or three other countries combined.  But Portugal also has beautiful scenery. (...)

I am so glad I finally decided to go to Portugal on my own (well, sort of; I did have Vanessa and the other nice people at Portugal Trails). (...) it's a wonderful country with wonderful people and wonderful sights to see. ”

Wendy Hurry, Australia, May 2012

"Hi ines

There was nothing we could fault with our trip and your organisation. All guides were very worthwhile and accommodation perfect. We would recommend your company to anyone planning to travel in Portugal.

Thank you and regards

Wendy and Shane"

Mr & Mrs Wiebe, Canadá, May and June, 2012

"Hello Diana,

We have wonderful memories of our visit to Portugal. What a delightful country you have and your help in planning the trip was invaluable. Thanks very much.  As you know we had great weather with the exception of the day that we had our walking tour in Lisbon.
The scenery throughout the country was great and the people were very pleasant.  The driving went well.  You have good roads and the sign posting is excellent.  The preprogrammed GPS was very very helpful, especially in finding our hotels.  (...)
We mostly loved the hotels and found them to be of a good standard. (...)
In summary, our trip was almost as perfect as it could have been with only very minor blemishes along the way - something that any traveller has to expect.

Best regards,

Gaute Bjorheim, Norway, May 2012

"Hello Vanessa!

I `m glad to tell you that we had a wonderful time in  Portugal !
The hotels were very good, and everything went well. 
Thank you for a well organized tour !
Have a nice weekend!
Best regards - Gaute"

Ruth & Martin Timins, Aldona and Tim Kallok, USA, April 2012

"Hi Donna,

Just thought I'd send a short message to say thanks for setting up such a wonderful schedule for out trip to Portugal. (...)
We knew Portugal would be interesting, but it exceeded our expectations with the amount of history, the varied terrain and coastline as well as nice small town with castles. The food was quite good as well.  This was our first trip to Portugal and I think we had an excellent overview of the country!  
We will certainly recommend Portuguese Trails to friends interesting in visiting.

Ruth and Martin Timins and Tim and Aldona Kallok"

Anna & Vladimir, USA, April 2012

"Dear Vanessa!

Thank you for all your work! It was perfect!

Accomodations, itinerary, all your recommendations (..) - were everything we hoped for and beyond. (...)
We had a wonderful time in your amazing country, beautiful, rich in history, warmhearted and friendly! Thank you again.
If we ever can be of assistance to you let us know. And of course you are always welcome in Boston.

Best regards,

Anna and Vladimir Alexandrov"

Elise & Laird, Canadá, March 2012

"Hi Diana:

We enjoyed Portugal very, very much.(...)

I will tell you that everything you organized for us went so smoothly and we were so pleased with our accommodations and food / sightseeing recommendations that we would certainly tell everyone to refer to your services should they visit Portugal. 

Well done, Diana! You made our trip outstanding!

Elise & Laird"

Carol Boscow, Canadá, Januay 2012

"We are finished our trip with Portugal Trail, the car is returned, and we are in our apartment. We loved Evora, and the people at the Hotel were amazing. Thanks again for all you did, and if you need us for any references, we are more than willing .

Cal and Carol"

Muntaz Moiz, Canadá, December 2011

“Hi Susana
I just want to take this opportunity to thank yo for the all the effort you have put to make our stay in Portugal so memorable and a fun trip.
We have had a feel of all the little details and beauty Portugal has been blessed with. If it wasnt for your love and passion that you have for your country it would not have been so perfect. Wefollowed your guide book and the binder full of details like our bible and covered almost 90 percent of what was suggested. The hotels were well located and good sevice(...)
Anyways we will be the first to recommend your services to our friends.
Enjoy your 2012 with good luck and happiness. God Bless

Maria e Merton Vaile, Mexico and Canada,  December 2011

“Bom Dia! Hola Diana,
hardly we are trying to get back to routine - also adjusting the body - after such a nice and delightful holiday in Portugal! (…)
We were very pleased and enjoyed your presentation –Info. (…)
Also we had very good weather to make more easy our driving vacation . Your selection of the Hotels and their  location were super. (…)
I can tell you overall, it was great. If you need any comment or reviews for your Travel Agency -we have very good opinion of your service and we will happy to recommend it.
(…)  Thank you for everything , hopefully ‘Hasta luego’ and Best wishes for New Year – ‘por supuesto FELIZ NAVIDAD’.

Ma.Elena and Merton Vaile"

Therese Slater, Irland, November 2011

"Hi Susana

We have returned safe and sound.
My sister had a great time and thoroughly enjoyed herself .
Everything went completely smoothly with no problems at all.
Both hotels were really good.

Thank you for organising such a successful trip. If any of my friends are planning a trip to Portugal I will highly recommend you.
Thanks a million for a job very well done.

Peg and John Mongiello, USA, Nov. 2011

“Dear Vanessa, Inez and Portugal Trails,

I am sorry I didn't write sooner but we have now returned to the US and the last week has been hectic. We thoroughly loved our trip and would have only wanted a little more sun and less rain to have an ideal time.
All of the arrangements were flawless. From the great guy who met us at the airport to returning the car early in Porto, people, places and details worked out so well.

We loved the itinerary and the accommodations.(…) 

Again, we thank you for helping make this a great trip. You were always available. The arrangements spot on, suggestions very interesting and we loved our GPS. Your materials were so helpful  for ideas of places to see and things to do and we loved the pictures- knew just what to look for ahead.
We have already gotten our refund for the car and that just continues to speak to the professionalism your organization has. Every place we stayed remarked how they find you to be an excellent client and we echoed that you had been an excellent organizer for us. Good luck as you continue in this work. We will always offer our positive recommendation in your name.

Peg and John Mongiello”

Dawn and Craig Shorten, Canada, October 2011

“Hello Susana, (..)

Our trip was fantastic.  Loved every hotel selection you made, the travel guide and all of your recommendations. I have recommended both Portugal and Portugal trails to a few people now.I cannot say enough about how we were able spend more time enjoying your beautiful country and less time worrying about travel details thanks to you.(..)

Dawn and Craig Shorten”

Helen & Ken Green, Israel, October 2011

"Dear Diana,
Ken and I have just both returned to the real world following a wonderland trip to Portugal.
Please guarantee me that this mail will be forwarded to your superior or provide me with his/her name so that I can contact them directly.
My personal assessment is that this stage was perfect, there was a steady exchange of information and a direct response to our personal needs and requests. All bases were covered even in the few days that Diana was on holiday.
On our arrival things were exactly as scheduled, your representative was pleasant and efficient.
We were greeted with an introductory bag that contained every possible indication that our trip would be nothing less than successful while in the hand of Portugaltrails. The personal touch was so amazing that words cannot begin to describe. The feeling that it generated will be carried with me for a long time to come, I can only compare it to the memory of a fine meal.

The car was delivered exactly on time.
All of the accommodations were top class (…) The breakfasts were great. The staff was extremely helpful.
Our itinerary exposed us to wide spectrum of terrain and much of what Portugal has to offer.We remained with the feeling that we must return again and again.

In retrospect I feel that the success of our trip clearly reflects the personal efforts made by Diana to accommodate our individual needs and personal tastes. From the bottom of my heart I thank you. You will hear from me further

Best Regards,

Chitra Staley, USA, October 2011

“Hi Vanessa,

We are back and enjoying great memories of our trip. Thank you very much for your wonderful arrangements. It all worked well. We loved the hotels, especially the people at Hotel in Lisbon who made us feel very welcome.

What a country. One hears about Paris, Italy but we thought the people in Portugal were the most pleasant. Everyone wanted to help, made us feel welcome and it was really easy even with our two words of Portuguese. I highly recommend more advertisement of your memorable spots but then maybe there would be too many tourists?!

Thank you again and if we hear of anyone going to Portugal, we will recommend your firm. Thanks again.

Fidel, Steve and Deborah, USA, October 2011

“Hi Vanessa
You and the other members of Portugal Trails could not have done a better job of planning and executing this trip. (…)
The hotels you selected were wonderful. (...)
We tried several of your recommended restaurants, and enjoyed them all.
We took almost 300 photos, and I will send you some when I have the opportunity, and yes, all of us would be happy to be a reference for you and Portugal Trails. We love your country and the people. We purchased port in Porto, and many tiles from several locations. I have already received the shipments, and they are beautiful and will provide many lasting memories of your beautiful and wonderful country.

Dear Vanessa,  My name is Fidel and you probably know me as a part of Stephen Burns' traveling trio. In this letter, I would like to thank you and your company for making our vacation memorable.Portugal is the one country where I visited the most number of cities in a week-period. Stephen and Deborah will agree that each cities has it's own charming personality. Although I love all the cities, I left my heart in Porto.  I can't stress enough what a charming country and people you are and "obrigados" for all the hospitality.  Hoping to visit again one day. Saud, Fidel”.

Deb & Jeff Merle, Hawai, October 2011

"Dear Susana,

Jeff and I are back home on Maui - with our hearts so full for Portugal, it's kind people, amazing food and beautiful geography!  We can't thank you enough for putting together the trip of a life timeand really with only 2 days notice!!  You are amazing!  It felt like you had known us forever by the choices you made for places for us to stay - each one so different and yet so special; and for your suggestions on what to do in the different areas we traveled to.  I want you to know that we felt like we were really cared for by you and Portugal Trails, not only because you personally came to our hotel to meet us and show us our itinerary and (how to work the GPS - "she" was our best friend on the trip!), but also because you didn't hesitate to change our boat trip for us when I wasn't feeling like leaving our hotel so early in the morning and then your colleague Donna tracked us down to let us know the time of the boat trip had changed.  It gave us the feeling that although we were "independent" travelers, we weren't alone.

I would recommend to anyone traveling to Portugal to get in touch with you and have you plan their trip.  Ours could not have been more perfect - and I know we have you to thank for that.  Portugal is our new "favorite" place and we'll be back.  Thank you Susana - for EVERYTHING!!

With aloha,
Deb & Jeff Merle"

Marianne Malague, USA, October 2011

“Let me say that my delay in letting you know about the trip in no way reflects the quality of your planning. All of us loved Portugal. What a gem of a country you have and I was surprised that it isn't more prominent on the tourist circle. We met nothing but smiling, friendly and helpful people. The pervasiveness of English puts my country to shame with our limited number of Americans who speak a second language.

Our driver/guide, Daniel, was exceptional with regard to his knowledge. He certainly held his own with my sister who is an artist and expert art historian. Your selection of places to visit seemed truly representative of the country. (...)

In summary, our trip to Portugal rates as one of the best trips we have taken. It is the first time, I used a driver and it made things so much easier and more personalized. The cars used were clean, roomy and very comfortable. You and your agency did a wonderful job planning our trip. Your prompt attention and feedback with regard to all our correspondance was exceptional. The Roadbook was of particular help. Whenever we were at a loss, there was always a suggestion that helped fill the gap or answer a question. I was somewhat nervous planning from afar and dealing with a group from another country that I didn't know. You surpassed expectations and I wouldn't hesitate to recommend you to others. Thank you for making our trip to your country memorable.”

Don and Pauline Crowder, Canada, September 2011

"Dear Diana,

We had a wonderful trip, from the pick up at the airport to our last day we had a great time. The weather was in our favour and the beaches were warm and very clean.
Accommodations were lovely and certainly were something to look forward to at the end of the day.
We will certainly have to return. Thanks for all your help.


Malka & Josh Milow, USA, Seteptember 2011

“Dear Vanessa,

It was a great pleasure to work with you and Ines. Thank you for helping us to create a wonderful itinerary. We appreciate your personal touch and advice. They were to our likings and at times were very helpful.

Generally speaking we had a wonderful time and enjoyed the trip very much. It definitely exceeded our expectations. We liked the people a lot. Every where everybody was really nice and trying to help in any way they could. We felt comfortable every where we went and at any time of the day. The places we stayed were what we anticipated and the service was great too. We enjoyed the sceneries a lot, although we had to constantly climb hills up and down on cobble stones. It did have an advantage though as it helped us shed the extra pounds we gained from eating and drinking so much! We loved the wine and the Porto and found excellent wines with inexpensive prices comparing to the states. We loved the food (except for the bacalhau :) ), and we ate in some excellent restaurants The weather cooperated with us too, so what else can one ask for?”

USA, September 2011

"Hi Diana:

I want to start by saying that we enjoyed Portugal very much. People are the most friendly and helpful people in the world. I also want to note, that we were very impressed with your assistance. We were able to get assistance on a Sunday (…) 
So it is clear, that we would recomment Portugal Travel to anyone who asks us about travel in Portugal.
The hotels were superb, in great locations and the rooms and service were wonderful in all cases. 
I thank you again for your help on our trip.
Best wishes."

Gerhard & Sarah Mayer Rodenbeck, South Africa, Sept. 2011

"Hallo Donna,

We owe you a big <muito obrigado > for the arrangements that matched our expectations perfectly. (...) 
Also to be mentioned is the friendly welcome you prepared , making us feel at home as a guest in your country. Obrigado!
That is what we came to experience almost everywhere. (...)

Donna, again many many obrigado's for helping us to experience this beautiful trip.

Best regards,
Gerhard and Sarah Meyer-Rodenbeck"

Mike and Nicole Ravenscroft, South Africa, September 2011

"Hi Donna,
The holiday was a great experience and both of us enjoyed it very much.  Nicole took over 2500 photos - just to give you an idea!
Initially I struggled a bit with driving on the "wrong" side of the road but after three days or so I got used to it. (...)
It would be unfair to single out any specific place as better than the other as all were unique in their own right. 
Most importantly, I have to compliment the Portugaltrails self-drive tour concept.  Should we have done our own thing, I doubt we would have seen and experienced a quarter of what we did.  The peace of mind in knowing you have someone, such as yourself,  there for you in a foreign place is very comforting and allows one to focus on the holiday.

(...) I want to thank you most of all.  Your personal attention and comments in the road book made it much more than just a business deal. Everything was perfect and we thoroughly enjoyed every minute of the holiday. From my side, I will always give you the highest recommendation and will  canvas for you whenever the oportunity presents itself.

Please remember that you now have friends in SA and I will take offence if you neglect to visit us if you are ever around these parts.
Once again, thanks for all your efforts and trouble in making our holiday a five star experience.
Best regards

Jake & Marti Manuel, USA, September 2011

“(…)Portugal is a beautiful country with amazing sights, churches, castles and the friendliest people we’ve ever met.  The food was fantastic.  I’m hooked on the 'sopa' and was given a few recipes. Although it was convenient that Americo speaks fluent Portuguese, we found that English was spoken in most places.  

We took bus tours where available in the towns, villages and cities but most of the time we walked in order to meet the locals and experience our surroundings.  I hope we have the opportunity to visit again.

Susana, you did a marvelous job with directions, suggestions and selection of hotels.(…)”

Irit & Moshe White, Israel, Sept. 2011

"Dear Diana

We had a wonderful time in Portugal. We enjoyed the place we visited and were impressed with the very helpful attitude of the Portuguese people

Sometime we got help with only body language, but found our way(…)

We greatly appreciate the help you gave us before the trip and also in solving problems during the trip. (…)

Everything was well organized and the hotels were luxurious.

The tours were well organized. (…) Thanks again.

Now I wounder – Have you ever visited Israel? Come and see us!

Irit and Moshe White"

Catharina & Ole Sigvardt, Canada, August 2011

"Hi Vanessa,
We are now safe back in Canada after an amazing vacation in Portugal. We would like to thank you very much for your help to make it so successful.
Everything was working perfectly, the pick-up, hotels and your recommendation of what to see and do.
Thank you for the nice welcome!
Best Regards,
Catharina & Ole"

Andrea Scheiber, Brazil/USA, August 2011

"Oi Diana,

A viagem foi fantástica!  Vou escrever vários reviews no Trip Advisor e mencionar vocês também.  Tudo foi de primeira. (...) Adoramos Portugal e vamos voltar por certo.  Suas recomendações e itinerários foram perfeitamente organizados e tivemos uma experiencia linda." 

Scott & Alexis, USA, July 2011

"Hi Donna,

We had a great time on the trip and thank you so much for your time and hard work in putting the trip together.  The hotels were all very nice, and we really enjoyed everywhere we went.  Your ideas for things to do and places to eat were very helpful.  Overall it was a wonderful trip and all we could have asked for, other than I wish we would have had more time there! 

We really enjoyed the winery, and the sunset boat ride in Tavira.  I know Alexis really loved Sintra.

The GPS did end up working out pretty well also.  It was very useful for when we missed a turn by the written directions to get us back on track.

Thanks again for everything!"

Claudia Sheldrick, Canada, July 2011

"Dear Diana,
yes we are both well.  Back into the routine.
We had a wonderful trip and were very happy with the arrangements that you made.
Portugal is a beautiful country and we are glad to have gotten a taste of all the provinces on the mainland.  We will definitely be back for a longer period of time.  Our motorcycles were a great way to explore the country.

Thank you for a wonderful trip."

Dave Kay, United Kindgom, July 2011

"Dear Diana,

Regarding the holiday, I should like to extend our thanks to you and Portugaltrails. (...)

Thank you for arranging a super tour of your country.

We met only lovely people, without exception.

Kind Regards

Yvonne Vogt, USA, July 2011

"Dear Susana,
(...) We had a wonderful time in Portugal, we have very fond memories. (...).
It was very interesting, and we loved a lot of places...
The hotels were all very nice and we the kids really liked the last one. 
Thanks for all the tips about the food.... we had some amazing cod. (...)

Thank you very much for organizing, it was a beautiful trip and your guide is really good. It must have been a lot of fun to put it together!

Next time we will combine a trip to the south of Spain and get to know the Algarve.

Thanks so much and it was nice to "meet" you (at least with email)

Roberto & Carrie Laset, USA, July 2011 

"My wife and I selected Portugal Trails to plan our 12-day honeymoon in Portugal.  We are extremely glad we made this decision despite not having previous experience with the agency.We highly recommend contacting Donna Rumbold and Portugal Trails to anyone thinking of taking a trip to the country.
After inquiring via email, we immediately received a response from Donna.  She was very helpful, took the time to listen to our preferences and budget, and then recommended an excellent itinerary, within our budget, (...)  Every hotel we stayed at was charming and nice.  Donna also planned for us a few activities that allowed us to experience more of the Portugal land and culture, including a hike, winery tour, boat ride and bike tour.  
The level of a travel agent's responsiveness is very important to us.  Donna answered all our questions promptly prior to the trip.  When I fell sick on our first day, she was able to reschedule our planned hiking tour.  And during the trip, she periodically called our hotel rooms to check in.

If you haven't been to Portugal yet...go for it and consider planning your trip with Portugal Trails!"

Alecha Beyers, South Africa, June 2011

"(…)Jip, we tried to get to most of them! Loved your suggestions, they were really helpful! My favorite place was probably the guesthouse we stayed in Setubal and Porto was the most beautiful city! We loved the atmosphere and port tasting! Thanks again for giving us such a nice guide!

Best of all was your driving directions, we did not get lost once!!!! 

Anthony da Silva, Canada, June 2011

"(...) First of all, I want to especially acknowledge Inês Leitão for all her assistance, advice and patience as we exchanged e-mails back and forth throughout the past months while organizing our itinerary and then during our trip as well. (...) Indeed all of the staff at Portugaltrails were very helpful and accommodating. All in all, excellent suggestions and itinerary! I have spoken highly of your service to many fellow travellers in Europe and to many of my colleagues working for the Government of Canada.

RoadBook and Travel Guide: Excellent resources! The Roadbook was customized to our itinerary, with nice little pieces of advice regarding local restaurants dishes, and specialities. Great directions and pictures were very helpful.

Overall, we had a very pleasant experience that we will share with friends, family, and colleagues."

Jeri E. Rhodes, USA, June 2011

(...) I am going to send you a detailed note about the trip and how much we enjoyed all of it.  I am going to write up a story for a publication called ITN (international travel news) and will run it by you before I do. It should give you some publicity and tell everyone else what a great job you did! Plus you already knew how terrific Carla (guide) is - she is amazing.  We had planned a great trip and she really made it happen.  My family (and I) all loved her - she took terrific care of us and we are very appreciative that you arranged to have her come with us. 
Take care - and thanks so much for everything.

Robert & Denise Morton, USA, June 2011

"Hi Ines,

Thanks again for a great trip!  

(...) Our favorite hotel was in Evora. We were greeted like part of the family and the breakfast was the best we've had in our travels. The stops around and to Evora were excellent, we enjoy exploring old castles and towns on foot. (...)

The car rental went smoothly and we would not try this trip without GPS!

All in all we couldn't have asked for better arrangements and personalized service. We would be happy to provide glowing recommendations to any of your prospective customers.
If you ever get to Chicago please give us a call, we would like to meet you and take you to dinner. My wife Denise sends her greetings and thanks as well.

Bob Morton"

Susan & Gilles, Canada, May 2011

"Hi, Vanessa!

Thank you, we got home safety and easily.  We do indeed have very fond memories of Portugal. 
We had a great trip, thanks to your planning.  We certainly commend you on your choice of accommodation.  Every place we stayed was special for one reason or another and, invariably, the locations were superb.  (…)
We particularly enjoyed your “insider” tips in both the Guidebook and the Roadbook. Your passion for the country comes through loud and clear which really enhanced our trip and gave us a better perspective than we could have gotten from any of the big name guidebooks. (...) The bottom line is that we had a much better trip with PortugalTrails than we would have had left to our own resources.   (...)
People were wonderful everywhere, very accessible, always with a smile and willing to help a stranger. (...)
Thanks for helping us enjoy your country,

All the best,
Susan and Gilles"

Arthur & Jean Nethery, USA, April 2011

"Dear Ines:

We can't thank you enough for all that you did for us.  Every hotel was unique and your suggested itinerary, road map helps and sightseeing suggestions were all useful. (...)
The rental car worked out well with Tom-Tom, most of the time, giving us good directions. We nicknamed her "Tomi" (...)
We thank you again for coming up with one of our best laid out tours ever!  (...)
We're already promoting your services to friends who may decide to visit Portugal.  We hope that we can send you some more business as a result of our great experience and your expertise!      

Jean Nethery" 

Carol Sloane, USA, April 2011

"Ines, just wanted to let you know we made it home safe and sound though today Tuesday I am trying to get our jet lag.  I wanted to thank you for such a wonderful trip everything was perfect.  The hotels were fabulous and the maps and info were really great.  

I just wanted to let you know that this trip would not have been so perfect without all the time you spent putting it together for us.  I will certainly tell anyone thinking of coming to Portugal to call you and Portugal trails.  It was a fabulous trip thank you very much.  I hope you had a great vacation - Vanessa was a great help."  

Audrey Lum, Hong Kong, April 2011

"Dear Vanessa & Ines
I just wanted to write a quick note to say thanks for all your help in organising my family's trip to Portugal. 
We had a great time, and thoroughly enjoyed seeing your lovely country. Fortunately for us, aside from the dismal rainy day at Sintra, we were mostlyblessed with sunny days. The hotels were good overall and I appreciate you getting us the rooms at short notice.  
Both our tour guides were nice, very knowledgeable & made good recommendations including for restaurants/ food.
Car was comfortable & pacing was just right.
I also think your guide book was informative and well written. Great work!
If I have friends interested in visiting Portugal I will be sure to recommend your services. 
kind regards,

Ina & Frikkie Calitz,South Africa, April 2011

"Hi Ines
We are back and had a wonderful stay in Portugal. Thanks to you. We tried to do what you suggested and enjoyed it so much. I am sending a few photos.
We walked a lot and experience the down town and all the secret places.
Thanks a lot for your road book and all the info. We will always remember our time spent there and tell all our friends of Portugal trails, Ines, who did it for us.

Ina and Frikkie"

Desmond Colohan, Canada, Abril 2011

"Bom Dia, Ines

After a 25 hour odyssey, we finally arrived back home at midnight last night. We were exhausted but delighted with our exploration of Portugal.  You have a beautiful country, and the people are warm, friendly and very kind. People went out of their way to be helpful. The weather was wonderful, as well. (...) We have hundreds [maybe thousands] of beautiful pictures.
Portugal Trails, and especially you, were extremely supportive.  The material you supplied was very useful and guided us through our 9 day exploration of Portugal. The rental car worked well and never caused any problems. Having the rental car company deliver the car to our hotel at the start of the trip and pick it up at the hotel in Faro was a luxury service we appreciated. 
All of the hotels you booked for us were excellent, and each was very different from the previous one. (...) There is a lot of history in these old castles, monasteries and palaces.
How soon we forget !

Ines, you made our brief visit to your beautiful country a once-in-a-lifetime experience for both of us. Muito Obrigado ! Who knows when we'll meet again, but we will.  Adeus."

Irina Kourzakova, Canada, March 2011

"Hello Ines.

Trip went very well. Thank you for all your suggestions.
Loved the Marvao. It was the highlight of our trip. We loved the suggested shortcut scenic road from Lamego to Amarante. All hotels were very good.
We came home full of memories and with a lot of photographs.
Thank you for all your help.


Castle Family, USA, March 2011

"Good morning Inez,
 We are back from our wonderful trip to Portugal. Thank you for all of your recommendations, hotel choices, restaurants etc. IT could not of been more perfect. The three of us loved Porto. The hotel there was the perfect location as were all the other ones. We ate at the two restaurants in Evora that you recommended. Both were wonderful. (...) The car worked out fine. They gave us a station wagon. Jeff handled the windy streets like a pro. Obidos was a real treat. All the hotels accommodated the three of us with no problem. I think we sampled all the pastries of each area. Jeff said he gained 6 pounds on vacation. I think it was the wine!!!. The Knights of Templar in Tomar was unbelievable. There was just so much to see and do.
I think my daughter took over a thousand pictures. It was all so beautiful. I do not know how we lucked out with such perfect weather.
Thank you for all of your help and you can be sure we will recommend you all to any one we know who is planning a trip to Portugal.
The Castle Family"

Natalia Char, Colombia, January 2011 

"Hi Ines, 
Just wanted to send you a note telling how much we loved the country!
It has spectacular cities and towns and the landscape is also beautiful. 
The organization was splendid and we loved all the hotels and recommendations. 
Thanks a lot for your support!
Best wishes for you and your team.
Natalia Char"

Rod & Lyn Davies, Australia, Nov 2010

"Hi Ines.      
My apologies for the delayed reply, but after Portugal we travelled in Spain for two weeks and then a stopover in Asia on the way home. Back home now and getting ready for Christmas and New Year.    
Lyn and I really enjoyed Portugal. We have travelled to most countries in  Western Europe and truly believe the people of Portugal to be the friendliest people in Europe. Everyone tries so hard to make your holiday a success and it really is a beautiful country.     

The organization of our self drive holiday by Portugal Trails worked very well. It all went smoothly and the quality and the location of the hotels was near perfect. The Portugal Trails book and road maps were very helpful and made it easy to undertake a self drive tour. (...)

We really enjoyed our holiday in Portugal and will definitely visit again. I would have no hesitation in recommending and using Portugal Trails for my next holiday.

Thank you again,

Kind regards,

Rod and Lyn Davies.
Brisbane Australia." 

Volker & Colleen Metz, USA, Nov 2010

"Hi Ines
We had an amazing time in Portugal. everything went as planned and we had no problems.
Your guide/info that was given was of upper class and muchly appreciated. This includes the hotels and tips for sight-seeing.
You have a lovely country and community.
This was the perfect get-away trip for us and we only have fond memories.
We hope that all of you there in Portugal will have a Merry Christmas and wonderful New Year!
Thank you again for everything!
Volker and Colleen Metz"

Susan Mulligan, USA, Oct 2010

"Ines, we had a wonderful trip!  Your information along with Rick Steves' book on Portugal made it very easy!"

Jan Vincent, USA, Sept 2010

"Ola Vanessa,
What a terrific vacation we had - all thanks to you!  We did a tremendous amount of traveling once we arrived on the main land Portugal.  I thought I'd share our experience with you. (...)
I want to thank you and Portuguese Trails for planning a near perfect vacation for us.  We are already thinking of returning to Portugal to visit another Azorean island and explore the northern part of mainland Portugal.  If we do, we will definitely book it with you.

Brian & Helen Stace, USA, June 2010

Just a short note now that we are starting to catch up at home.
We both just want to thank you again for your help and friendship, both professionally through Portugal Trails and personally.  Meeting you and Filipe was one of the highlights of our trip.  It would be great it if you can make it out our way so that we can meet you again and show you around here.
We have highly recommended both Portugal Trails and you to everyone we have spoken to about our holiday.

Thanks again & fond memories
Brian & Helen Stace"

Wendy Marrs, Canada, May 2010

"Hello Ines!
Portugal Trails provided excellent service and we would recommend your company to anyone!

Thank you again for everything...!
We are glad we found you to help make our trip to Portugal so memorable! We loved the people, the scenery, the castles, the cathedrals, the cities and towns, the food and of course the wine!! We will NEVER forget the cobbled streets!! There's so much more to tell!
Best Wishes to you and your team. We hope you all have a great summer!

“Nutrition Goddesses”, USA, May, 2010

"Hello Vanessa!

Goddesses’ Feedback
Overall, all the Goddesses were very pleased and happy, and highly complimentary of our trip to Portugal.  This was the outcome of good planning with your excellent assistance, Vanessa, and wonderful execution of the tour plan with Christina.

Vanessa Pinto

We much appreciated your outstanding responsiveness and follow-through as we were planning our trip to Portugal.  International trips are a big expense and we had many wants and questions.  Your customer satisfaction focus was evident from the first time we communicated and this is what influenced us to select Portugal Trails for our private guided tour among all the other companies considered.  In addition, your accessibility to us during our time in Portugal along with your proactive efforts to check in with us on how things were going helped to affirm that we would have a fabulous time and a problem-free vacation.  


Maderia was a delight and absolutely beautiful and enchanting. (...) As for the tour, it was fine overall and we saw a lot in the short time we were there – and, loved it.  

Portugal Trails Guidebook

We appreciated receiving a PortugalTrails guidebook for each Goddess!  This guidebook has interesting and good information and it was a useful complement to the information we found in other Portugal guidebooks like the one by Rick Steves, Fodor, and others.  
All ‘n all, we are highly satisfied customers of Portugal Trails and Christina, and will spread the word.  And, we look forward to possibly returning for another visit in the future!"  

Philippa Harland, UK, May & June 2010

"Dear Ines
We are now safely back in London after a wonderful trip. Thank you for making every effort to ensure our stay was a happy one. We absolutely loved it! (...)

Thank you once again for arranging it all.

Best wishes

John Sweeder, USA, May 2010

Bonnie and I did have a wonderful trip. We thank you for all of you guidance. All of the hotels were very nicely appointed. Each of the cities were well chosen.

Carole, Bob, Joan & Bill, USA, May 2010

"Ola Ines!
Once again I'd like to say a heartfelt 'thank you' for all your help in planning our trip and for assisting us as we tried to find one another after our airline fiascos!
 As far as feedback; the services which you provided to us were top knotch!  I just can't say enough about how helpful you were, not only during our initial planning phase, but in your follow-up concerning the impact of the Pope's visit.  The hotels you selected were wonderful and the guidebooks were very helpful.  

All in all, it was a truly memorable vacation.  I honestly feel that your input made it much smoother and for that, we are truly thankful!
Thank you again for all you did for us!

Sydney & Charlie Buffum USA, May 2010

Charlie and I can't thank you enough for all you did to make our trip so wonderful!

It was truly the trip of a lifetime and we have you to thank for it! I can't tell you how much we appreciate your advice and patience with us as we finalized all of our plans.

Of course, our trip went fast, but we truly enjoyed every minute of it.

Your hotel suggestions in Douro and Nazare were spot on! (...)

We will definetely keep your contact info and pass it along to friends and family that are travelling back in the future - as well as us! We are actually hoping to go back next May for my cousins wedding and hit some other parts of the country we didn't get to see.

I've attached below a link to some of our pics from the trip.

If you ever need us to be a reference we are happy to provide one for you and Portugal Trails.

Thanks again for everything Vanessa!!

Best wishes,

Sydney & Charlie Buffum"

Matt Treaster, USA, April 2010


We got back from our trip to Portugal/Cruise to Norway last night.  (...)

We had a great time in Portugal.  The hotel was very nice.  The only problem we had in Portugal was with the highway toll.  We didn't understand we needed to pick up a ticket at the first booth.   Once we figured out the system, we didn't have any further problems. Thank you for your assistance with our trip! 
Oh, one more thing..  We ate at several of the restaraunts you suggested in your Portugal Trails guide book and each one was great.  Those were very helpful!


Matt Treaster"

Diane Scherer, USA, March & April 2010


Our trip was great!  Thank you so much for being so wonderful to work with and for helping us with everything, including that last minute hotel change.  I would surly recommend Portugal Trails to anyone I know traveling to Portugal.

Thank you so much, 


Megan & Chris L, USA

"Hi Vanessa,

The first day back to work is so hard! 
We had a wonderful experience. The car and checking in at all of the hotels was flawless.  The directions you supplied were accurate and we only had problems in Porto & Lisbon finding the hotels but that is to be expected in big cities and part of the adventure since we didn’t get the GPS you recommended. 

The times you planed were perfect and the guidebook was very informative and well organized.   
You were extremely helpful with the entire process and were so quick to respond to our many emails that I almost forgot we were in different time zones. The service was outstanding. Obrigada for everything! We wouldn’t hesitate to recommend your fabulous service!"

Duane Rossmann, USA, Feb & March 2010

What a great country you live in!  The food, wine and people were excellent.  I came away very impressed. (...)

I thought all the hotels were excellent.We got lost a few times but that is part of traveling.
Thanks again for your help.


Judy & Art Levit, USASept 2009

"Dear Vanessa,

How are you? We're back home and reflecting on our amazing trip. It was wonderful to have all the information you gave us as well as a route to follow. We were very glad to have the GPS system and Art says he'd recommend it to anyone unfamiliar with the cities in Portugal. (...)

All in all, we felt our trip to Portugal to be a huge success. We could easily have stayed longer and found much to explore and enjoy. We thank you for helping us and would gladly recommend you to our friends. 


Judy and Art"

Linda Izquierdo, USA, Sept 2009

"Hi Vanessa,
I just wanted to thank you for planning a really great trip for us.  You did everything we asked for and we had a wonderful time! (...) I would definitely visit portugal again and would use your services!

I would just like to add to it how friendly the portuguese people were,how lovely the countryside and the churches . Going to a Fado performance the last night was a highlight for me! I really have the desire to see the rest of the country now and I would use your services without hesitation.!  Thank you some much for your expertise in planning our trip!

Thanks again."

Ray & Samantha Philips, Ireland, May 2009

"Hello Again!

Just to let you know how happy we were with Portugal Trails. Vanessa was tireless in providing all the details before we set off . We couldn't believe when we got your "Portugal Guide"! Better than many we saw! And for free!

Thanks for such a wonderful time!"

See what customers are saying about Portugal Trails on Trip Advisor
Although we were not able to register our company, since it wasn't able to fit in any of the existing categories, Portugal Trails has been mentioned on the travel forums.