“Dear Mariana, Our trip went very well. We enjoyed all the activities and places we visited. Arrival at Lisbon Great reception by Ana. She drove us to the hotel and explained a lot of things on the way, was helpful and friendly. Hotel Principe Lisboa (firs stat) Nice clean practical hotel. The check in was fast and simple and they were very friendly. Good breakfast with great service. LIsboa Our stay in Lisbon was great, we went to Belem on the first day, walked around the place, visited the tower of Belem, and then went to have some Pasteis de Belem in a nearby spot. ON the second day we went to the Oceanarium and then did the Guided Tour Guided Tour. Elsa was wonderful, she walked us around the old part of Lisbon and explained to us a lot of interesting things about the city and its history. Very friendly and good with the kids and very knowledgeable. Car rental The renting process went ok, unfortunately they asked for my passport which I did not have with me at the time so I had to go back to the hotel to get it. Besides that they were very good. I asked for a different car due to the size and they accommodated my request. The car was good and gave us no problems Tip to Evora. We loved our experience at the tile factory, the team thee were very friendly and explain everything clearly. The highlight for the kids was being able to paint a tile. Arrabida is a beautiful place and we loved the views and site. Evora We got to Evora a bit late and Sofia´s son was already waiting for us at the hotel. We walked fro there to her place and had a wonderful evening. Pestana Convento dos Loios Wonderful Hotel. The experience of staying in a place like that is amazing. The staff was extremely friendly and helpful and the room was clean and nice. And the location is amazing. Herdade do Esporao The visit to the winery was also very interesting. The people there are well prepared and do a great job during the tour of the facility. Great explanations and nice tasting experience. Trip to Covilhã. The trip from Evora to Covilhã was great. We went to Marvão on our way to Covilhã and for me it was worth the detour. The site is amazing and the view is incredible. Covilhã – Serra da Estrela After staying at the Convent in Evora, the Pestana Serra da Estrela Hotel, didn´t seem to be such a charming place, but after learning its history and using the facilities, we liked it very much. The hotel is clean, the room had an amazing view of the valley and the service was very good. The Christmas diner was good with different choices but it was not that amazing, nevertheless it was nice and well served. We visited the Serra da Estrela and the kids had the chance of playing in the snow then went back to the hotel and relaxed. We had diner at the hotel, which had a buffet. We found it a little disappointing, but it was OK. The following day we visited Manteigas an Belmonte. Manteigas is a very nice town and has a great restaurant, Santa Luzia. We tried to do one of the trials and loved the area, but found that the trails are not that well signaled. Nevertheless we had a great walk and were able to see beautiful things. Belmonte is also a nice town, the castle is very interesting and the old city is beautiful. Trip to Porto We stopped at Visseau and really enjoyed the city. IT is a very interesting place, and on a next visit we might stay there for a day or two. Porto, Palacio do Freixo Another great hotel. It is very nice to see a place like this one. The room was great and the facility impeccable. Great breakfast and wonderful views. ON the following day we visited Gaia and then did the tour. Guided tour – What a great experience, Ricardo (I think) was great. The fact that he is a teacher helped and at one point he asked if it was OK for him to talk to the kids more than to us, ad we were OK so the kids really enjoyed it. He explained to us a lot of thins about the city and its history, It was great to learn so many things. Trip to Lisbon. Nice easy trip back to Lisbon. We stopped at Obidos and besides the number of people there, the place was absolutely incredible. Very nice city although I must say that  Marvão, may be because it was not as crowded as Obidos, and has an incredible emplacement, was a more striking experience for me. Sintra Another amazing place. Beautiful, friendly, incredible, but a city that deserves more than a day. We will be back. Pick up Again Ana was great. She was at the hotel on time and got us to the Airport without problems. The whole trip was a great experience, we enjoyed all the activities. The best things were the guided tours and the cooking class at Sofia´s place. The hotels were all wonderful, each one with its peculiarity. If I had to arrange them The Convent in Evora was probably the top one, followed by Palacio Freixo and then Serra da Estrela. We regret having changed the hotel in Lisbon, not because of the hotel Principe, which was very good, but because it might have been a different experience staying in a place similar to the ones we stayed in the other cities. I must say that there were no details left out, the one thing that might enhance even more your service would be suggestions of walking tours. For example in Evora we picked some of the most interesting sites and made a tour of the city using Google maps. But please don´t get me wrong, this would be like adding just one little thing to an already great experience. I really liked the possibility of changing things and the flexibility of this type of tour, not tied to schedules and forced to go to places that might not be of interest. Once again I thank you for your help and assistance. Portugal Trails really delivered on its promise. Miss Amorin did a great job organizing the whole trip and the support was great. I have already recommended your services to many of my friends and will most certainly consider your company for my future travels to Portugal and Spain. Thanks again for helping us make of this trip a great experience. …”