“Hi Sofia,
Everything was terrific. We loved Portugal and everywhere we went. I do have some comments that should not be viewed as negative, just positive feedback.
We particularly want to praise Carla, our guide for the walk in Sagres. She was terrific.
The one activity that we changed was the boat trip in Lagos. As you know, we had friends meeting us in Lisbon later that day and were anxious to see them. So when we arrived and talked to the boat company, we were concerned about the length of the boat trip (4 and a half hours; I thought it was 4 but either way our desire to see our friends changed our thinking because it would mean getting to Lisbon later than we wanted). The heat that day was also very bad. It also seemed that the trip was more a leisure cruise, although the grotto tour was included. So we changed to a shorter grotto trip without an additional charge. I probably should have asked more about this trip. I assumed it was more nature oriented, but I don’t blame you for setting it up.
We also took a short boat trip in Tavira, which was excellent. I think I would have liked to have seen options for slightly longer trips in the Formosa.
Our guide in Lisbon, Patricia, was also excellent. Although we discussed where we would tour, I felt we could have had a couple of short stops for shopping during the walk, which was half a day. Once again, this is not a criticism just a thought that it is good to have time to rest and look at things a bit more closely. Please don’t share these comments with her.
The road book was generally fine. In a few instances, it seemed to have some duplication. There were also a couple of times where it had information on a place we were not headed. For example, the section on the drive from Lagos to Lisbon had a stop along the coast and a listing for a hotel.
We followed a couple of the restaurant suggestions. With respect to hotels, Altis Avendia was excellent and provided superb service and help. All the hotels’ personnel were incredibly helpful. The hotel in Evora was very good and roomy, but also felt that it was almost too big a place. Would have liked to have tried the other hotel. The Pousada in Sagres was fine, but does feel a bit dated. But it was very clean and welcoming and was located perfectly.
Once again, these aren’t criticisms, because every day we rave about our trip AND Portugal Trails. You did an excellent job and really appreciate your approach and appreciation for the beauty and hospitality of Portugal.
We will use you again and recommend you without question.
Obrigado,
Steve”