“Hi Vanessa, hope you enjoy your vacation. The following are our more detailed comments, but first let me underline how much we appreciated the arrangements made by your company and also the support you provided during the trip.
Lisbon – Airport pickup: Greatly appreciated. very helpful and friendly. – Hotel Britania: great location and excellent staff. The desk and the porters were very helpful and were more than happy to suggest restaurants nearby and to make the reservations. – Tour: Excellent tour! Tour guide (Anna) was wonderful and was very good at helping us figure out the reservations for the Fado dinner – Fado Dinner: Great dinner. staff were very good. The location was close enough that we could walk back to the hotel . We found portugal to be very friendly and safe. – Belem: great place to visit (we actually took the hop on hop off bus to get there..we have been in the habit of using these in other cities) – Rental Car pickup: Staff were quite busy as everyone arrived at 930 and they indicted there were a lot of hotel pickups. Very happy with car and especially the transponder. it was a little rough getting out of lisbon..but the GPS got us out safely
Porto – Arrival: I doubt there is any way to make this easy given the location of the hotel and the nature of the streets. We arrived when the street to the hotel was shut down. GPS got us to the car park and we parked then took luggage down to the hotel. That worked quite well – Hotel: Fantastic on all points. Staff were terrific, location was superb and we had a great view of the river. We were very pleased – Tour: You may recall we joined another group as our original guide was sick. That worked very well and we were very happy with the guide and the arrangements made at such short notice. Thank you for all your efforts on our behalf. – Port Cellart tour: The cellar was “Churchills” and finding its location did prove to be a bit of a challenge. Eventually we took a taxi, but even he couldn’t find it. we did make it and it is actually very easy to find. Tour was ok. – Guide Book: this applies to all our visits: very helpful.
Porto to Pinhao – Again, GPS was very very helpful.
Pinhao – Hotel (Quinta do Pego) Again, wonderful location (although the driveway wasn’t for the faint of heart). The view, the grounds and staff were all excellent. We ate at the hotel each night and were very very happy with the menu and wines. – Boat Trip: wonderful experience. the views were great. – Wine Tasting at the Wine academy: Fantastic! One of the true highlights of the trip.
Evora – Hotel: Very impressive. The grounds and the facilities were definitely top notch. – Winery tour/Degausstation lunch: The lunch was superb! Another highlight. Tour was very good. Difficult to find the location and the recommendation to ignore the GPS was appreciated. – Visit to Monsaraz and Vila Vicosa: GPS worked well and we found both places very easily. We did them on a different day from the winery tour and that worked out better for us as we would have found it difficult to go from the lunch to another two places the same afternoon. – Evora: wonderful place to visit and walk around. Many great restaurants . Evora to Lisbon GPS made the trip quite easy even in Lisbon Hotel: As good as before but this time we ended up in the penthouse suite which was fantastic. Hotel to Airport Car was there early and the ride out was greatly appreciated. Plenty of time to make it through the airport procedures. Overall, can’t think of a better vacation. Portugal is a wonderful country and everyone took extremely good care of us. Thank you, so much, for a great vacation. Ken and Sue”