Sorry it has taken so long to send you our thoughts on the trip. I will also write a nice review on TripAdvisor.
First off, it was a terrific trip – I was so impressed with your attention to detail in planning the trip. All arrangements went flawlessly, with no glitches at all.
One of the best services you offer is the pre-programming of the GPS! We never would have seen or done as much as we did without being able to easily press the various options suggested each day. We were impressed with how easy it is to drive around Portugal, the quality of the roads and absence of traffic problems.
That said, the GPS did have a couple of problems directing us correctly to a couple of places. It took us in circles when we tried to find the Lagoa de Alfbufeira beach – we finally found it but it really wasn’t worth the effort – probably better in the summer. Then we wanted to drive up on the “knife edge” road in the Arrabida park. The GPS sent us to the centre of Setubal and proclaimed we had arrived at our destination. We could have turned off into the park about a half hour before as we were driving east from Lisbon, Cabo Espichel (fabulous!) and the Sesimbra castle. I will admit that we did the least amount of research on what we wanted to do on the day we drove from Lisbon to Evora, and relied totally on the GPS that day without really mapping out our day. None of this is under your control, but just thought you’d like to know.
Another observation – totally based on our interests – we wished we had stayed overnight in Sintra. We had a great tour there with Patricia, but didn’t have the time to go up to the Pena Palace and the Moorish Castle. Had we stayed overnight we could have done some things one day and some the next morning before getting the rental car and heading out.
Guides – both Patricia and Sofia were terrific. Our guide in Coimbra, Tiago, was OK, but he is quite laid back and didn’t have the energy and enthusiasm of the other two and our conclusion was that he really didn’t add much to our experience of Coimbra; we could have just as easily done it on our own.
Obidos – driving to the Pousada was a nightmare. We finally gave up and walked up and they very kindly came back down outside the gates with us and drove our car up and parked it right outside the Pousada.. Likewise they drove us and the car out of the walled city was we left. Their service was really great! In hindsight we would have preferred to just stop in Obidos for a few hours and then drive on and stay elsewhere.
Hotels – all of the hotels were fine. Our only complaint was the lack of overall service at Quinta Las Lagrimas. For instance they had nobody available to carry our luggage and when I asked the desk attendant if they had a valet he said he “supposed” that he could help, but then disappeared! We like to walk so we didn’t mind the distance into Coimbra, but we would have seen and done more if we had stayed in a more centrally located hotel.
That’s it for my personal comments – it was a fantastic trip and we loved Portugal and would recommend your company highly.
All the best,“